Terms and Conditions
• Surge Digital Marketing LLC has been granted permission to use the specific keywords and/or phrases for developing and improving the ranking of the Client's site(s) in approved search engines.
• All fees and deposits are non-refundable.
• The service provider has no claim or control over any participating search engine directory or its regulations. If the client’s property is excluded from such services, the provider will not be held responsible.
• Provider does not guarantee any search engine rankings for specific keywords due to the complex, competitive nature of SEO.
• The client recognizes that some websites may lose search engine listings for no apparent reason. The provider will not be held liable for any penalties or dropped listings resulting from such occurrences.
• The client understands that site rankings can fluctuate at any time due to ongoing changes in search engine algorithms. Actual ranking placement may take months to achieve due to the "Boosting Effect," and the client should expect reasonable results accordingly.
• The client guarantees that all elements of text, graphics, photos, designs, trademarks, or other artwork provided are their property.
• Surge Digital Marketing represents and warrants that no interest or obligations exist which would prevent, limit, or impair performance of any part of this agreement.
This agreement will come to an end if any of the following occurs.
• All deliverables are completed.
• Either party enters bankruptcy.
• Any obligations of the agreement become impossible to achieve due to man-made calamities (war, terrorism, riots, etc.) or any natural disasters (floods, hurricanes, volcanoes).
• Both parties approve the written terms of termination.
• Client is dissatisfied with partnership within 30 days of signing the agreement.
Furthermore, Surge Digital Marketing LLC makes no guarantees regarding project timelines or the potential for additional expenses if any of the following changes occur without prior notice:
1. Any file additions, or changes to folder, web document, widget or any functionality.
2. Location of file changes (either to different domain or folder).
3. Any modifications to text on a web document or in the title tag occurs, or any removing of certain HTML tags required for site authentication.
4. Removing analytics code from the web page which is used to track website traffic.
5. Renaming URLs of existing web documents.
6. Taking down the website or any portion of the website.
7. Renaming, re-locating, adding or removing any file, folder or sub domain on a web server including web documents, robots.txt, .htacess file, sitemap.xml, rss.xml etc.
8. Changes in the site architecture.
• Surge Digital Marketing LLC agrees to provide Client with monthly reports detailing activities performed for the previous 30-day period along with the results of marketing efforts.
• Surge Digital Marketing LLC and Client agree to make themselves available for a monthly call to discuss this report and any upcoming projects related to this marketing Agreement.
• Surge Digital Marketing LLC agrees to make every effort to produce reports that are easy to read and comprehend and clearly indicate the benefits (if any) that marketing activities have had for the Client.
For the purposes of receiving professional marketing services, Client agrees to provide the following:
• All back-end access to the website needed for the uploading of new web pages, and making changes on the web pages for the purpose of on-page optimization.
• Permission to communicate directly with any and all necessary staff including third party vendors.
• Full access to all existing website analytics platforms, such as Google Analytics.
• Consent for use of all copyright material for the use of creating informational pages as well as use for anything else deemed necessary by service provider for needed optimization.
Surge Digital Marketing LLC agrees to keep all information obtained during the term of this agreement confidential. The client agrees not to disclose any confidential information without prior written consent. Furthermore, the client agrees to maintain the highest level of respect for all individuals employed by the provider during and after the agreement period.
In this SEO agreement, governing law refers to the country's laws that will apply in interpreting the agreement and providing legal remedies in the event of a dispute. Jurisdiction refers to the specific location where any legal disputes will be resolved. This agreement shall be governed by the laws of the United States, and both parties agree to submit to the exclusive jurisdiction of the courts of North Carolina for any disputes or differences arising between the client and the provider. Both parties further agree to exhaust all means of mediation prior to initiating any legal proceedings.